So another thing that I noticed while getting lost on the SLC website, while trying to find information about repayments (see previous post), was that the breadcrumbs at the top of the page don’t make sense on the home page. As you can see in the above screenshot (click to see full size), the breadcrumbs [...]

This is great video about user experience design by Merijn Hos that I found on the etre blog.

So, although I get annual statements from the student loans company, I decided that I should checkout their online offering so I can check my remaining balance when I think of it, instead of when I’m at home and can access my paper statements. So off I went to Google (where else!?) and put in [...]